Responsible Gambling

At STSBet we take safer gambling seriously. We want players to enjoy betting and casino activity in a controlled way, and we provide clear tools and guidance to help you stay in control. This page explains our approach, the tools you can use, how to spot trouble signs and where to turn for professional support.

Player protection principles

We promote responsible play by keeping customer safety central to every decision. We aim to prevent underage play, reduce harm from excessive gambling and make it straightforward for customers to apply limits or pause activity. Our approach is practical, transparent and focused on controlled play rather than restriction for its own sake.

Activity-control tools

Deposit limits

You can set daily, weekly and monthly deposit limits on your account to control how much you add to play with. Limits can be reduced immediately and raised after a 24-hour cooling-off period. Setting a limit helps manage spending and gives your account predictable boundaries.

Loss limits

Loss limits allow you to cap the total amount you can lose over a chosen period. This tool is useful if you want to keep losses within an agreed budget. Loss limits can be adjusted in your account settings or by contacting our support team.

Time limits and session reminders

We offer reality checks and time-out options so you can take short breaks from play. You can set session reminders to alert you after a set time online, or apply short breaks of 24 hours up to several weeks if you need a pause.

Self-exclusion

If you need a longer break, you can self-exclude for a minimum period or for longer terms. Self-exclusion closes your account access and blocks future logins for the chosen duration. Please note that self-exclusion is a serious step and cannot be reversed before the set period ends.

Signs of problematic behaviour

Watch for warning signs such as chasing losses, spending more time or money than intended, borrowing to gamble, cancelling essential payments or hiding gambling from others. If you recognise these behaviours in yourself or someone you care about, consider using limits, taking a break or seeking further help.

Tips for maintaining control

Set practical deposit and loss limits, use session reminders, avoid gambling when upset or under the influence, and keep a clear monthly budget that separates entertainment spending from essentials. Sharing concerns with a trusted friend can also help keep things in perspective.

Professional help and support organisations

If you need specialist support, contact organisations such as GamStop, GamCare, GambleAware or your local NHS services. These bodies offer confidential advice, practical tools and treatment options. For immediate help with account controls or to self-exclude, contact our in-site support and we will assist you promptly at STS Bet.